Perplexity
★★★★☆- Company-wide
Verdict: The fastest way to get sourced answers from the live web — our default for research, with the citations to check its work.
Worth it for
- ✓Answers come with sources you can verify
- ✓Strong for market and competitor research
- ✓Fast — often beats opening five tabs
Know going in
- ✗Synthesis quality drops on deep, niche topics
- ✗Citations still need actual checking — it can lean on weak sources
- ✗Less useful for creation than for finding
Perplexity occupies one job in our stack and does it well: questions whose answers live on the current web. Pricing changes, competitor moves, “is this library still maintained,” what a vendor’s plan actually includes. It answers with citations, which is the feature — an unsourced AI answer about the live world is a guess wearing a suit.
Habit that makes it work: click at least one source on anything you’ll act on. The summaries are good; the summaries are also occasionally built on a Reddit thread from 2023.
Where we don’t use it: writing, coding, and analysis of our own documents — assistant-class tools beat it there. It’s a research instrument, not a workshop.
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